The fastest way to reach us
Call (501) 530-9119, Monday to Saturday, 8 am to 6 pm. We answer the phone, ask a few questions about what's happening and connect you with an independent local provider. It's the quickest route, and it's the only one we offer.
We cover ZIP codes 71901, 71902, 71903, 71909, 71910, 71913 and 71914, and take calls from the communities around them. For the wider picture of drains and sewers across Garland County, the homepage is a good place to start before you call.
What to have ready when you call
- The street address where the problem is, and the ZIP code.
- Which drains or fixtures are affected, and since when.
- Anything that changed recently: heavy rain, guests, wipes, work on the plumbing.
- Whether sewage is coming up, and where.
- Whether you know where your cleanout is.
- Whether you own, rent or manage the property.
You don't need all of it. If you're not sure, say so. A few honest details are better than a guess. If you're curious why we ask, how sewer problems show up in Hot Springs explains the patterns providers look for.
What happens when you call
- We answer. You'll reach us during business hours.
- We ask a few questions. Address, symptoms and timing.
- We connect you. You're put in touch with an independent provider.
- You decide. Ask about their license, a written quote and camera footage, then choose.
Hours and address
- Phone: (501) 530-9119
- Hours: Monday to Saturday, 8 am to 6 pm. Closed Sunday.
We're not a 24/7 line. If sewage starts coming up on a Sunday or overnight, stop using water, keep people and pets away from it, and call as soon as we open.
Contact questions
What's the best way to reach you?
Call (501) 530-9119 during business hours. Phone is the only way we take requests, so there's no form to fill in.
Are you open on Sundays?
No. We're open Monday to Saturday, 8 am to 6 pm, and closed on Sundays.
Do you offer emergency service?
We're not a 24/7 service. If something happens outside our hours, keep the water off and call when we open. A provider will take it from there.